PRIVACY POLICY

Effective Date: September 2, 2026

Last Updated: September 2, 2026

JSKG Entertainment ("we," "our," or "us") operates the JSKG Entertainment OTT platform, website, mobile applications, and smart TV applications (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Identification Information: Name, email address, phone number, billing address, payment details (credit/debit card numbers, UPI/wallet IDs processed securely through payment gateways), date of birth, and account credentials (passwords).

• Usage and Watch Data: Viewing history, search queries, watch duration, paused timestamps, content interactions, favorite titles, downloads, and playback quality settings.

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• Device and Technical Information: IP address, device type, hardware model, operating system version, unique device identifiers (e.g., IDFA, GAID), browser type, screen resolution, app version, and network carrier.

• Location Data: Approximate location derived from your IP address to enforce geographic content licensing restrictions and provide region-specific content.

• Cookies and Tracking Technologies: Small data files, web beacons, and local storage used to maintain user sessions, remember preferences, and deliver personalized recommendations.

2. How We Use Your Information

We use the collected information for the following business and operational purposes:

• Service Delivery: To set up and manage your account, stream video/audio content, process payments, and authenticate subscription access.

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• Personalization: To recommend movies, shows, and audio content based on your watch history and preferences.

• Service Improvement: To analyze viewing metrics, diagnose playback errors, monitor network efficiency, and optimize user experience.

• Communications: To send service-related alerts, transactional receipts, password reset links, and promotional or marketing updates (which you can opt out of at any time).

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• Security & Fraud Prevention: To detect and prevent unauthorized access, account sharing, copyright infringement, and fraudulent transactions.

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• Legal Compliance: To comply with applicable laws, government regulations, and content licensing agreements.

3. Sharing and Disclosure of Information

We do not sell your personal data. We may share information under the following limited circumstances:

 

• Third-Party Service Providers: With vendors who perform services on our behalf, such as cloud hosting providers (e.g., AWS/Google Cloud), Content Delivery Networks (CDNs), payment processors, analytics platforms, and customer support services.

• Content Partners & Licensing Enforcement: Aggregated or anonymized usage data may be shared with content owners/distributors to fulfill reporting and royalty requirements.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

• Legal Obligations: If required to do so by law or in good-faith belief that such action is necessary to comply with legal process, court orders, or law enforcement requests.

4. Data Retention and Security

• Security: We implement administrative, technical, and physical safeguards (including SSL encryption and secure cloud servers) designed to protect your personal information.

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• Retention: We retain your personal data only for as long as your account remains active or as needed to provide you with the Service, resolve disputes, and maintain legal/financial compliance.

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5. Your Choices and Rights

Depending on your region, you may have the following data privacy rights:

• Access & Correction: Request access to or correction of your personal data.

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• Account Deletion: Request the deletion of your account and associated personal information.

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• Marketing Opt-Out: Unsubscribe from promotional communications using the "Unsubscribe" link in emails or through app notification settings.

• Cookie Management: Control cookie preferences through your web browser or device settings.

6. Children’s Privacy

Our Service offers content for general audiences. If we offer a dedicated Children’s Profile, we restrict data collection on those profiles to strictly necessary operational functions. We do not knowingly collect personal information from children under the age of 13 (or 16, depending on applicable law) without parental consent.

7. Third-Party Services and Links

The Service may contain links or integrations with third-party websites, smart TV platforms, or social media networks.We are not responsible for the privacy practices or content of these external services.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of material changes by updating the "Last Updated" date at the top of this policy or via an in-app notice or email notification.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection / Grievance Officer at:

• Company Name: JSKG Entertainment

• Email: info@jskgentertainment.com

• Support Email: support@jskgentertainment.com